Making a complaint is a serious matter. If you wish to register a
complaint, it is important to follow these steps.
Let the College know of your complaint by letter, on audio or videotape, on computer disk or by any other recorded format. It is not sufficient to make your complaint by phone.
Be sure to identify the full name of the midwife your complaint is about.
Describe in detail the conduct or incident you are complaining about.
Provide the date, time and place (e.g. hospital, home, clinic) that relates to the complaint you are making.
If you are sending a written document, be sure to sign it.
In whatever form you make the complaint, be sure to include your full name, address and telephone number.
Keep a copy of everything you have sent to the CMO.
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