Assistance and Corrections
Password Reset: If you have forgotten your password to access the Member Portal or are locked out, click the Reset Password button. The system will email you a link to reset your password within five minutes.
Hospital Drop-down Menu: If you require the College to add a hospital to the drop-down menu because the hospital isn’t there, please provide the name of the hospital, hospital address, phone number, and the date you were granted privileges to firstname.lastname@example.org.
Practice Location Drop-down Menu: If you require the College to add a practice location to the drop-down menu because it isn’t there, please provide the name of the practice location, practice location address, phone number, and start date and/or end date to email@example.com.
Information Corrections and/or Changes
Practice Address Changes: If your practice address has changed, please send the new address, and phone number to firstname.lastname@example.org and the College records will be updated.
Continuing Competency Information: When the Edit option isn’t available to correct continuing competency information submitted to the College, simply add a new entry.
For assistance with any other questions or issues respecting renewal, class change or APR, please contact the Registration Department by either email at email@example.com or by phone at 416.640.2252 / 1.844.640.2252 ext. 222.
For QAP questions, please contact the Quality Assurance Department by email at firstname.lastname@example.org.
If you have contacted the College, please allow a minimum of two business days for a response. Please do not call or email multiple times within the same two business day period unless you are contacting the College about a different matter.
As a reminder, the College is operating a virtual office until further notice.