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Assistance and Corrections

Member Portal

Password Reset:  If you have forgotten your password to access the Member Portal or are locked out, click the Reset Password button. The system will email you a link to reset your password within five minutes.

Drop-down Menus

Hospital Drop-down Menu:  If you require the College to add a hospital to the drop-down menu because the hospital isn’t there, please provide the name of the hospital, hospital address, phone number, and the date you were granted privileges to

Practice Location Drop-down Menu:  If you require the College to add a practice location to the drop-down menu because it isn’t there, please provide the name of the practice location, practice location address, phone number, and start date and/or end date to

Information Corrections and/or Changes

Practice Address Changes:  If your practice address has changed, please send the new address, and phone number to and the College records will be updated.

Continuing Competency Information: When the Edit option isn’t available to correct continuing competency information submitted to the College, simply add a new entry.

Other Assistance

For assistance with any other questions or issues respecting renewal, class change or APR, please contact the Registration Department by either email at or by phone at 416.640.2252 / 1.844.640.2252 ext. 222. 

For QAP questions, please contact the Quality Assurance Department by email at

Response Times

If you have contacted the College, please allow a minimum of two business days for a response.  Please do not call or email multiple times within the same two business day period unless you are contacting the College about a different matter.

As a reminder, the College is operating a virtual office until further notice.