2021 Renewal FAQ
Do you have questions about the 2021 renewal process? See the helpful links below. If you can’t find what you’re looking for, reach out to our renewal team at firstname.lastname@example.org.
What do I need to do to change my registration class?
To change your registration class, please refer to our page on changing registration class or resigning.
Default and Suspension Notice
What happens if I don’t submit a complete registration renewal by November 1?
The College has granted all midwives an extension to the renewal period, allowing midwives to renew their registration up to November 1 without penalty.
If after November 1, you still have not submitted a complete renewal to the College, you will receive a written notice from the Registrar of the College, as is required by the Health Professions Procedural Code, Schedule 2 of the Regulated Health Professions Act, 1991 (RHPA), and the College’s By-laws. The notice will specify all outstanding items, including fees, penalty fees, renewal form, and continuing competency requirements, where applicable. The notice allows 30 days for midwives to rectify any outstanding issues.
Failure to pay outstanding fees by the required date outlined in a written notice from the College will result in suspension of registration for non-payment of fees and midwives are no longer permitted to use the title midwife, or a variation, and are not permitted to practise the profession in Ontario. Failing to comply with requirements set out in the Registration Regulation, such as failing to provide satisfactory evidence of continuing competency in NRP, CPR, and ES, where applicable, is considered to be an act of professional misconduct.
As an Inactive member of the College, do I need to renew my registration with the College?
In order to remain a member of the College, a member who holds an Inactive certificate must renew their registration with the College, and pay fees annually.
Can you help me to understand the difference between maintaining my Inactive registration versus resigning my registration?
To assist you in making the decision whether to renew or to resign your registration with the College, please review the Inactive and Resignation Fact Sheet.
What are the 2021 Renewal Fees?
The College accepts payment by Visa, MasterCard or Cheque. To pay by instalment, both cheques must be received by the College no later than November 1, 2021.
If you are paying by cheque, please note that the College is currently operating a virtual office, and courier packages cannot be received. Please use regular mail or registered mail instead and send to the address below:
College of Midwives of Ontario
21 St. Clair Avenue East, Suite 303
Toronto, Ontario, M4T 1L9
To renew your registration today, log in to the Member Portal and follow the prompts.
Payment Plan Requests
In extenuating circumstances, a midwife may request a payment plan from the College for registration renewal fees due on November 1, 2021. Extenuating circumstances are defined as conditions beyond one’s control that justify a payment plan beyond what is already offered with respect to payment in two instalments. A midwife applying for a payment plan will need to show that the circumstances of the application are sufficiently exceptional to justify a departure from the annual renewal requirements. It is for the applicant to demonstrate that exceptional circumstances exist. The deadline to submit a request/application form for a payment plan to the College is October 1, 2021. To access the Payment Plan Request form, click here.
Does the College accept bank transfers, online payments, or VISA Debit?
The College does not accept eTransfers, online bank payments or VISA Debit. Fees may be paid by VISA, MasterCard, or by cheque. If paying by cheque, please allow ample time for the College to receive your payment before the November 1 due date. For renewal 2021, the College can only accept cheques by regular or registered mail and not by courier.
Did the College receive my credit card payment?
To confirm your renewal invoice has been paid, simply log in to the Member Portal and check the Invoices & Receipts tab.
If your invoice is showing it hasn’t been paid, yet you entered your credit card details in the payment section of the renewal form and have submitted the renewal form, please check the Invoices & Receipts tab the next business day following the date you entered your credit card details. This will allow time for payment information to update in our system. Should you still not see your payment, please send an email to email@example.com with the last four digits of your credit card, and College staff will investigate.
Alternatively, you may call VISA or MasterCard to confirm whether your payment has been processed.
Did the College receive the cheque I mailed to pay my renewal fees?
Due to renewal volume, it is difficult for College staff to immediately confirm receipt of any cheque mailed to the College. For this reason, it is recommended that payments are sent to the College by registered mail, allowing a midwife to track and confirm delivery. For renewal 2021, the College can only receive cheques by mail and not by courier.
Alternatively, allow sufficient time for both delivery of your cheque and for College processing before checking the Invoices and Receipts tab in the Member Portal. If your payment has been received and you have submitted your renewal form, you will see a paid renewal invoice in the Member Portal.
Why can’t I see my cheque payment in the Member Portal?
Staff enters cheque payments as quickly as possible, however, due to volume during renewal, it may be several days after receipt of a cheque before your payment is reflected in the Member Portal.
Exception: A payment is entered only when a member has already submitted a renewal form to the College, and the payment received is in the correct amount. For payments by instalment, both instalment cheques must be received in specific amounts to be accepted. See the Payment section in the Renewal Guide portion of the website for details respecting instalment dates and amounts.
How can I pay my fees by credit card after initially indicating I would pay by cheque on my submitted renewal form?
Provided you have not sent your cheque to the College and have submitted your renewal form, simply access the Invoices & Receipts tab in the Member Portal to pay your outstanding invoice by credit card. If you did mail a cheque to the College, please send an email to firstname.lastname@example.org for further instructions.
Questions about Renewal
Who do I contact at the College with renewal questions?
Any questions regarding renewal or active practice may be directed by phone to 416.640.2252 ext. 222 (Toll-free: 1 844.640.2252 x222) or by email to email@example.com.
Please note the volume of calls and emails to the College during the renewal period is high, so if you leave a message or send an email, please allow a minimum of 2 business days to receive a response. If you do not receive a response within 2 business days, please contact the College again. Remember, when contacting the College by phone, please clearly state your name, registration number, phone number, and reason for the call.
Questions About Registration Class Change
Who do I contact at the College with questions about a registration class change?
Any questions regarding registration class changes may be directed by phone to 416.640.2252 ext. 208 (Toll-free: 1 844.640.2252 x208) or by email to firstname.lastname@example.org.
Please note the volume of calls and emails to the College during the renewal period is high, so if you leave a message or send an email, please allow a minimum of two business days to receive a response. If you do not receive a response within two business days, please contact the College again. Remember, when contacting the College by phone, please clearly state your name, registration number, phone number, and reason for the call.
When will my updated wallet card be available?
As soon as your renewal is processed and deemed “Complete” by College staff, you will have access to an updated wallet card through the Member Portal. The College will advise you by email once your renewal has been deemed “Complete”. If you need your updated wallet card as soon as possible, please submit your complete registration renewal to the College in August or September.
How can I confirm I successfully renewed my registration with the College?
As soon as your renewal is processed and deemed “Complete” by College staff, you will have access to an updated wallet card through the Member Portal, which can be used to confirm your current registration with the College. The College will advise you by email once your renewal has been deemed “Complete”.
Renewal Form Submission
How can I check that I have submitted my 2021 renewal form?
Log in to the Member Portal and if the Renewal button on the welcome page isn’t outlined in yellow and includes the words “Submitted”, this is confirmation you have submitted your 2021 renewal form. See the Invoices & Receipts tab for confirmation of payment for 2021.
Are there any advantages to renewing early?
The College will be processing over 1,000 renewals during the renewal period. By submitting your renewal in August or September, if there is an issue with your renewal, staff will be able to advise you by email. This way, you will have an opportunity to rectify issues before the deadline and avoid any potential penalties.
When is the 15% penalty fee applied?
The 15% penalty fee is applied to any one of the following situations:
- unsubmitted or incomplete renewal form
- no payment, incorrect payment, or late payment
The 15% penalty fee is applied to each occurrence of the following:
- unhonoured cheque
In addition, a charge of $40 will be levied for each cheque not honoured by the bank.
I don’t want to renew or pay fees, so how can I resign from the College of Midwives of Ontario?
Resignation requests can be submitted through the Member Portal or through the renewal form. If you have decided you no longer wish to continue as a Registered Midwife of the College for the new registration year beginning October 1st, please enter the Member Portal and submit your resignation with an effective date of no later than October 1st. This will ensure you do not incur any membership fees and penalty fees for the new registration year. Once a request is received the College will confirm the resignation in writing once processed. Resignations cannot be backdated.
Can you help me to understand the difference between resigning my registration versus maintaining my Inactive registration?
To assist you in making the decision to resign or to renew your registration with the College, please review this document.